Build Skills for Real World Success
Course Duration
16 Weeks
Government Funding
Skills Assure
Delivery Mode
Online with Scheduled Classes
The Certificate III in Business (BSB30120) is your entry point into a wide range of industries and roles. This nationally recognised qualification provides you with essential skills to work confidently in office, customer service, administration, or junior project roles.
Whether you’re entering the workforce, changing careers, or upskilling, this course sets you up for long-term success in a modern business environment.
Under the Skills Assure program, you may be eligible for government funding.
Learn more about the Skills Assure program by clicking below
Course Overview
In this course, you’ll develop practical business skills that are relevant across all sectors—like effective communication, workplace technology, time management, teamwork, and customer support. You’ll learn how to thrive in a structured work environment while building the confidence to take on new responsibilities.
Delivered by experienced trainers, the Certificate III in Business combines theory with real-world application to prepare you for a range of office and business support roles.
You’ll gain skills in areas such as:
Business communication and teamwork
Organising schedules and prioritising tasks
Understanding workplace health and safety
Word processing and digital document creation
Delivering quality customer service
Working with diverse individuals and groups
Who Should Enrol?
You should consider enrolling if:
You’re Starting Your First Office Job
Gain the skills and confidence to take on entry-level administration roles in a supportive learning environment.You’re Looking to Change Careers
Transition into a new industry with versatile, in-demand skills that are relevant across sectors.You Want to Build on Your Experience
If you’ve worked in customer service, hospitality, or retail, this course can help you take the next step into business or office work.You Want a Strong Foundation for Further Study
Use this qualification as a springboard into higher-level business or management courses.
Delivery
The Ashley Institute of Training has been approved to deliver a range of qualifications face-to-face, online, or blended. We also deliver our qualifications all across Queensland. For upcoming dates and locations. contact us for more information.
Brisbane
Cairns
Central Queensland
Sunshine Coast
Darling Downs – Maranoa
Gold Coast
Ipswich
Logan – Beaudesert
Mackay – Isaac – Whitsunday
Moreton Bay – North
Moreton Bay – South
Online
Entry Criteria
Applicants must complete the following to determine suitability:
- Suitability Review (SDR)
- Language, Literacy and Numeracy assessment
Additionally, students will need access to the following:
- Computer/Laptop/Tablet
- Internet access with streaming capability
This course is delivered using digital technology and requires students to have an intermediate level of digital literacy to be able to participate fully in the program.
Government Funding
Skills Assure
We are a proud Skills Assure Provider. Under the Skills Assure program funded by the Queensland Government, eligible students can access subsidised training through the Certificate III Guarantee program.
For more information. visit QLD Government Website.
The skills you gain are highly transferable, making this course ideal for a variety of business support roles. Graduates can pursue opportunities such as:
Administration Assistant
Office Support Worker
Customer Service Representative
Data Entry Operator
Units of Study
To be awarded the Certificate III in Business, 13 units must be completed consisting of:
- 6 core units
- 7 elective units