Qualification Duration

This qualification is typically delivered over a minimum duration of 16 weeks.

Qualification AQF Level

Certificate III

Delivery Mode

This qualification is delivered using a face-to-face, classroom-based delivery mode.

This qualification reflects the role of entry level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs.

At this level, work takes place under the direction of others and supervision may be direct or indirect. Work may take place in a range of community services organisations.

Qualification Detail

The successful completion of this qualification requires competency to be achieved in 12 units comprising of five (5) core units and seven (7) elective units.

Entry Requirements

There are no formal entry requirements for this qualification, although applicants will need to undertake an LLN assessment.

Units in this Qualification


Unit CodeUnit NameCore/Elective
CHCCCS016Respond to client needsCore
CHCCOM005Communicate and work in health or community servicesCore
CHCDIV001Work with diverse peopleCore
HLTWHS002Follow safe work practices for direct client careCore
HLTWHS006Manage personal stressors in the work environmentCore
CHCDIS003Support community participation and social inclusionElective
CHCPRP001Develop and maintain networks and collaborative partnershipsElective
CHCLEG003Manage legal and ethical complianceElective
CHCADV001Facilitate the interests and rights of clientsElective
CHCCCS015Provide individualised supportElective
BSBWOR301Organise personal work priorities and development Elective
BSBINM301Organise workplace informationElective

Qualification Outcomes

  1. Youth Support Worker
  2. Community Care Worker
  3. Welfare Support Worker
  4. Residental Support Worker


To check if you are eligible for Government Funding for this course CLICK HERE

To view the full course fees and funding options available CLICK HERE

Individuals may be eligible for Government funding. ASH will be able to discuss with you the different funding available and cost of training.

The Student Tuition Fees as published are subject to change given individual circumstances at enrolment.

Download our resources for more information and a full list of units.


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